Forget Chatbots. AI Agents Are Here to Do the Job.
medium.com
The article explains that AI agents are autonomous systems that plan and execute tasks from a given goal, unlike reactive chatbots that simply answer prompts. It outlines the growing adoption of agents across business and software development, citing Gartner, PwC, and JetBrains reports that highlight widespread use and the shift toward a digital workforce. The piece cautions that reliability remains a critical hurdle, with many developers distrusting AI outputs, and suggests that future success depends on agents becoming trustworthy, secure, and predictable collaborators rather than mere tools.
Who: AI agents, Gartner, PwC, JetBrains, developers. What: Autonomous AI systems that execute tasks from goals, trending in 2025, seen as next step from chatbots, used in business and software development, reliability concerns. When: 2025; recent reports from Gartner, PwC, JetBrains. Where: Technology industry, corporate workplaces, software development environments worldwide.